Cancellations

  • Orders can be canceled any time before they ship
  • A 3% fee will be deducted from the refund to cover non-refundable payment processing fees
  • This fee applies to cancellations only (not returns)

14 Day Returns

  • Returns are accepted within 14 days of delivery
  • Items must be returned in original packaging with all components in “like new” condition
  • Return shipping is the customer’s responsibility
  • A 10% restocking fee will be deducted from the refund
  • All returns are inspected upon receipt

Refunds

  • For cancellations, refunds are issued minus the 3% fee above
  • For returns, refunds are issued based on the condition of the items and minus applicable fees outlined above
  • If items are damaged or missing components, the cost will be deducted from the refund
  • Any damage during return shipping is the customer’s responsibility

HOW TO REQUEST A CANCELLATION OR RETURN