Contact

Need Help?

Here are some of the most frequently asked questions for quick answers.

General Information

We plan to open a full pre-order on March 24th 2026 at 9am PT for all products listed on our site except the Leg Day bench attachment and Belt Squat attachment. This preorder will be delivered 4-6 months after the preorder closes.

REP x Dialed Motion Leg Day - ETA Q4 2026.

We have shipped all Cable Systems, Components, Belt Squat Attachments, Magpins, and 5/8" Strap Safeties (excluding some international shipments).

Roller Footplates and D-Handles are expected to ship in March.

Some 1" Strap Safeties were delayed and are now expected to ship in early April.

Thank you for your patience.

REP is currently working on quoting the Leg Day with their supply chain. We expect that the partnership with REP will be hugely helpful in offering you the best possible pricing.

Ordering & Payment

As a growing company, we fund each production run through customer preorders. We open a preorder window every few months, typically lasting around 40 days or until we reach our production capacity. Once the window closes, we place our manufacturing orders and our suppliers begin the manufacturing process.

All products are delivered 4–6 months after the preorder window ends.

We typically don’t allow modifications to orders once they’ve been placed, as we use preorder quantities to plan and manage our production runs very carefully. That said, we understand that situations can change and do our best to accommodate requests when possible. If you need to make a change, please contact us as soon as possible. While we can’t guarantee it, we’ll always try to help where we can.

If you’d like to modify an existing order please contact info@dialedmotion.com.

Shipping & Delivery

We currently ship to the United States, Canada, Mexico, Europe, Australia, New Zealand, and South Korea.

Shipping rates can vary significantly depending on your location and the items in your order, especially for international deliveries. If you'd like a personalized estimate, feel free to email us at info@dialedmotion.com with your full shipping address and a list of the items you're planning to order. Our team will be able to provide a personalized estimate.

Because we operate on a preorder-based model, orders are typically delivered 4–6 months after the preorder window closes.

You will receive tracking information once your order is packed & ready to leave our warehouse.

Cancellations & Returns

Yes, cancellations are accepted up until your order is shipped.

If you choose to cancel your order, a cancellation fee equal to 10% of the original order value will apply. This helps cover non-refundable transaction fees and production-related costs. We appreciate your understanding and support as a preorder-based business.

Returns are accepted within 14 days of product delivery.
Product must be returned in the original packaging with all original components in “like new” condition.
In the case of a return, the customer is responsible for return shipping costs and a 10% restocking fee will be deducted from the refund.
The returned product will be inspected on delivery.
If found to be in “like new” condition, a full refund will be issued (excluding return shipping).
If any items are found to be damaged or missing, any loss in value will be subtracted from the return refund.

* Damage incurred during return shipping is the customer’s responsibility.

To initiate a return, please email info@dialedmotion.com.

Returned items are inspected upon delivery. If found to be in "like new" condition, your refund will be initiated. Refunds are typically processed within 10 business days.

Yes. If you choose to return your order, a restocking fee equal to 10% of the original order value will apply.

Compatibility & Installation

Yes, we have both! You can find all of our instructions here.

Expected compatibility for the Leg Day bench attachment is as follows:

REP Blackwing
REP Nighthawk
REP AB-5000 Zero Gap
Rogue Manta Ray
Rogue AB-3 Adjustable Bench
Rogue AB-2 Adjustable Bench
Griffin Adjustable Bench 2.0
Ironmaster Super Bench
Ironmaster Super Bench PRO V2 and V1
Crandall Fitness Heavy Duty Adjustable Bench 3.0
Get RX’d FIDAB-2 Adjustable Bench
ATX Bulls Bench
ATX Warrior Bench
ATX Ultimate Bench
PRx Razortooth
Freak Athlete ABX Weight Bench
The Tib Bar Guy APEX Adjustable Bench

Our cable systems are designed to fit racks with 3x3" uprights, this includes both 3x3" and 75mm square tubing. We offer mounting hardware options for both 1" and ⅝" hole sizes to ensure a secure fit.

* Our systems are not currently compatible with the following rack upright sizes: 2x2", 2x3", 80x80mm, 70x70mm, or 60x60mm. We do hope to expand our offerings in the future.

Check out our Rack Compatibility Spreadsheet. If you don't see your rack listed, shoot us a message at info@dialedmotion.com.

Our Upper Arm comes up 3-⅜” from the center of the top mounting hole.

Our Single Pulley Mounts come up 2-¼” from the mounting hole. On our Rogue Monster rack, this equates to about ¾” above the top of our rack.

However, the Upper Arm and Single Pulley Mounts can technically be mounted at any hole height on your rack.

It is always good practice to bolt down your rack. With the added loading due to the cable system, bolting down your rack is even more critical.

Troubleshooting & Replacement Parts

If your order arrives with any missing or damaged items, please contact us right away at info@dialedmotion.com. Our team will work with you to resolve the issue as quickly as possible.

Yes! If you need replacement parts, please reach out to us at info@dialedmotion.com with the details of what you’re looking for, and we’ll be happy to help.