Cancellations
- Cancellations will be accepted up until your order is shipped.
- In the case of a cancellation, there will be a cancellation fee equal to 10% of the original order value to cover transaction fees and production costs. Thank you for your understanding!
14 Day Returns
- Returns are accepted within 14 days of product delivery.
- Product must be returned in the original packaging with all original components in “like new” condition.
- In the case of a return, buyer is responsible for return shipping costs and a 10% restocking fee will be deducted from the refund.
- Returned product will be inspected on delivery.
- If found to be in “like new” condition, a full refund will be issued (not including return shipping).
- If items are found to be damaged or missing, any loss in value will be subtracted from the return refund. Damage incurred during return shipping is the customer’s responsibility.
How to submit a return:
- Email info@dialedmotion.com